Caretenders

The agency failed to provide the patient and or caregiver with a visit schedule, including frequency of visits by HHA personnel and personnel acting on behalf of the HHA; patient medication schedule/instructions, including: medication name, dosage and frequency and which medications will be…

The agency failed to ensure the comprehensive assessment included a review of all medications the patient was using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug…

The agency failed to ensure the patient's plan of care was reviewed as frequently as the patient's needs require for two (2) of 13 clinical records (CR5, & CR7).

The agency failed to alert the physician to changes in the patient's condition that suggest that the plan of care should be altered for two (2) of 13 records (CR1, & CR3).

The agency failed to ensure documentation was maintained for emergency preparedness initial training of staff, specifically, the methods used for demonstrating staff knowledge of an emergency preparedness training program for eight (8) of eight (8) personnel files reviewed (PF5, PF9 - PF15).

The agency failed to maintain an accurate medication profile to ensure review of all medications the patient was taking in order to identify and address potential adverse effects, drug reactions, ineffective drug therapy, significant side effects, drug interactions, duplicative therapy, and…

The agency failed to ensure a revision to the plan of care due to a change in patient health status was communicated to all physicians issuing orders for the agency plan of care for one (1) of twelve (12) active clinical records reviewed (CR5).

Agency staff failed to communicate with physicians involved in the plan of care related to the patient current plan of care for one (1) of twelve (12) active clinical records reviewed (CR13).