Caretenders

The Agency failed to develop an emergency preparedness plan that had been reviewed, updated and included strategies to address the identified risks included in the Hazardous Vulnerability Assessment, resulting in lack of direction for Agency personnel in the event of an actual emergency or disaster.

The agency failed to develop and establish written Emergency Preparedness policies and procedures that addressed this agency's location and was based on the Emergency Preparedness plan and the risks identified in the agency's Hazardous Vulnerability Assessment, resulting in the agency’s inability…

The Agency failed to ensure that 8 (P-1, P-2, P-3, P-4, P-9, P-11, P-12, P-13) patients were included in the overall planning of their care including informing the patient/caregiver in advance of the disciplines that would be providing care and the days/frequency in which services would be…

The agency failed to accurately advise patients of the names, addresses and telephone numbers of Federally funded and State funded entities that serve the areas where the patients reside, resulting in a lack of information regarding available resources which has the potential to negatively affect…

The Agency failed to ensure the patient's medical and nursing needs were adequately met in the patient's home for 1 (P-9) patient observed during a home visit, who complained of left shoulder pain, from a total of 13 sampled records reviewed, psychological decline, unrelieved pain and unmet care…

The agency failed to ensure the physician was promptly informed of a change in the patient's condition for 1 of 13 (P-8) records reviewed, resulting in the potential for a poor patient outcome.

The agency failed to provide 1 (P-9) patient observed during a home visit, with a Medication Profile that included the names, dosages and frequencies of the patient's prescribed medications, in plain language, from a total of 13 sampled records reviewed, resulting in lack of direction for…

The agency failed to ensure the discharge summaries detailed the course of care provided with responses to treatment and the overall health status at the time of discharge, and failed to ensure the summaries were forwarded to the Physician within 5 days of the date of discharge or that transfer…