Canyon Home Care

The home health agency (HHA) did not complete a comprehensive assessment for 2 of 17 sampled patients who were on a waiver service and received hands-on-care from a registered nurse (RN).

The home health agency (HHA) did not complete and send a transfer summary that included all necessary medical information pertaining to the patient's current course of illness and treatment preferences to the receiving facility or health care practitioner to ensure that safe and effective…

Specifically, a plan of care was not developed for two patients receiving care as directed by a waiver program.

The home health agency (HHA) did not ensure all patient medications had been reviewed as part of the comprehensive assessment and updated on the patients' medication profile for 2 of 17 sampled patients.

The home health agency did not develop an individualized plan of care that included the following: (i) All pertinent diagnoses; (ii) The patient's mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to…

The home health agency (HHA) did not ensure that drugs, services, and treatments were administered only as ordered by a physician for 1 of 17 sample patient.

The home health agency (HHA) did not ensure the integration of services, whether provided directly or under arrangement, to assure the identification of patient needs and factors that could affect patient safety and treatment effectiveness and the coordination of care provided by all disciplines…

The home health agency (HHA) did not ensure individual emergency plans (IEP) were developed for the HHA's patients during a natural or man-made disaster or emergency.

The home health agency (HHA) did not ensure all patients' individualized plans of care (IPOC) contained all required elements.

Canyon Home Care did not ensure all patient care orders, including verbal orders, were recorded in the plan of care.

(Patient identifiers: 1 and 11) Findings include: For 2 of 9 medical records reviewed of patients receiving home health aide services longer than 14 days, the agency did not conduct all SV as required.