Better Home Care, LLC
Inspection 2022-06-23
· Recertification · 4 deficiencies · CMS source report (PDF)The agency failed to document emergency preparedness training upon hire for nine (9) of nine (9) applicable personnel files reviewed: PF#1, PF#2, PF#3, PF#5, PF#6, PF#7, PF#8, PF#9, and PF#10. Findings include: A review of the following agency policies took place on June 22, 2022 at approximately…
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The agency failed to provide a correct telephone number for the State toll free home health telephone complaint hotline for ten (10) of ten (10) CR reviewed: CR#1, CR#2, CR#3, CR#4, CR#5, CR#6, CR#7, CR#8, CR#9, and CR#10 . Findings include: On June 23, 2022 at approximately 10:30 AM, a review of…
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The agency failed to provide evidence that the patient was advised of the names, addresses, and telephone numbers of the following federally-funded and state-funded entities that serve the area where the patient resides: (i) Agency on Aging (ii) Center for Independent Living (iii) Protection and…
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The agency failed to demonstrate the presence of the following: initial competency evaluation/skills assessment, and/or annual performance evaluation for two (2) of ten (10) personnel files reviewed: PF#1, and PF#5. Findings include: A review of the following agency policies took place on June 22…
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