Best Home Health Care Services, Inc

The agency failed to ensure the Plan of Care included the Cognitive Status, Risk for Emergency Department visits and Hospital Readmission, Patient-specific Interventions and Education, & Measurable Outcomes/Goals with progression towards Goals in 7 of 7 patient records reviewed (Clinical record #1…

The agency failed to ensure staff were following acceptable standards of practice by actively documenting absence of illness or signs/symptoms of COVID-19 for 3 of 3 home visits observed.

The agency failed to ensure patients received all services as ordered in the plan of care for 3 of 5 active records reviewed.

The agency failed to ensure the plan of care reflected current information related to the patients advanced directives in 1 of 3 home visit observations.

The skilled professional failed to ensure the medication administration documentation report reflected the dates the medication was administered in 1 of 5 active records reviewed (Patient 7), and failed to ensure documentation was accurate and reflected patients current health status in 1 of 2…

The agency failed to ensure the home health aide followed the aide plan of care for 2 of 5 active records reviewed.