Assured Home Health

The agency failed to complete a comprehensive assessment within 5 days of admission for one of 10 sampled patients (Patient 2) when the agency did not provide Occupational Therapy (OT) as ordered.

The agency failed to provide an initial assessment by a Registered Nurse (RN) for one of 10 sampled patients (Patient 9) when a Physical Therapist (PT) 1 conducted the initial assessment instead of an RN.

The agency failed to follow the plan of care (POC) as ordered for one of 10 sampled patients (Patient 8) when the agency reduced the frequency of skilled nursing visits without a physician's order.

The agency failed to provide the services in the plan of care (POC) for one of four sampled patients with home visits (Patient 2) when Physical Therapist (PT) 2 discharged Patient 4 without completing the desired goals.

The agency failed to provide education for one of four sampled patients with home visits (Patient 2), when Physical Therapist (PT) 1 did not provide therapy goals for Patient 2. This failure resulted in Patient 2 not being educated on her goals and outcomes.