Associated Family Home Care, Inc.

The agency failed to ensure emergency preparedness exercises were conducted for three (3) of three (3) years beginning 2021. (2021, 2022 and 2023) Findings Include: On March 12, 2024 at approximately 12:35 PM, review of the "All Hazard Emergency Preparedness Policy" revealed the following under…

The agency failed to ensure written instructions regarding the visit frequency were provided to five (5) of five (5) patients for whom a home visit was conducted.

The agency failed to ensure written instructions regarding the medication schedule and instructions were provided to four (4) of five (5) patients for whom a home visit was conducted.

The agency failed to ensure written instructions regarding the type of treatments to be provided by skilled nursing (SN) were provided to three (3) of three (3) patients for whom the "Home Health Certification and Plan of Care" and/or interim physician orders included wound care orders.

The agency failed to ensure documentation was maintained in the personnel file which provided evidence three (3) of three (3) registered nurses (RN) completed a demonstration to determine competency for maintenance and care of tunneled central venous catheters (CVC-intravenous line which can be…

The agency failed to ensure written notice of the agency's transfer and discharge policies were provided to four (4) of four (4) patients who were discharged from home health services.

The agency failed to ensure written notification of the right to be free from verbal, mental, sexual, and physical abuse including injuries of an unknown source, neglect, and misappropriation of property was provided to four (4) of four (4) patients for whom a home visit was conducted and for whom…

The agency failed to ensure that four (4) of four (4) patients were provided with the Pennsylvania Department of Health Complaint Hotline telephone number (1-800-254-5164).

The agency failed to ensure that fourteen (14) of fourteen (14) patients were notified of their right to be free from verbal, mental, sexual, and physical abuse, including injuries of unknown source, neglect and misappropriation of property.