Apex Home Healthcare

The agency failed to ensure that patients were informed of the services and frequencies to be provided on admission and to participate in the development of the plan of care (POC) for three patients out of seven home visits conducted.

The agency failed to provide a written visit schedule for each discipline providing services for six patients out of seven sampled during home care visits.

The agency failed to (1) conduct an annual review of the agency's policies governing the scope of services offered; admission and discharge policies; medical supervision and plans of care; emergency care; clinical records; personnel qualifications, and program evaluation: (2) Failed to ensure the…

The Home Health Agency (HHA) failed to record in the clinical record, the minutes of case conferences which establish that effective interchange, reporting, and coordination of patient care does occur, for 2 of 2 sampled Patient Clinical Records.