Alpha Home Health Care LLC

The agency failed to provide care planning, coordination of services, and quality of care as required.

The agency failed to maintain and document an infection control program which has as its goal the prevention and control of infections and communicable diseases.

For 2 of 12 sample patients, the agency staff did not provide care and services in accordance with physician orders.

Agency staff did not follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections while providing care for 2 of 3 patients during home visits that were observed by a surveyor.

The agency did not maintain a coordinated agency-wide program for surveillance, identification, prevention, control, and investigation of infections and communicable diseases that was an integral part of the agency's quality assessment and performance improvement (QAPI) program.

The agency did not ensure all patient care orders, including verbal orders, were recorded in the plan of care (POC) for 6 of 12 sample patients.

Drugs were not being administered only as ordered by a physician.

The agency did not assure communication with all physicians involved in the plan of care (POC).