Advocate Home Health Care Inc

The agency failed to ensure individualized patient POC included: 1. Documentation of aide service provisions and goals for two (Patients #6 and #7) of eight patients and; 2. Identified a wound site location for one (Patient #7) of eight patients.

The agency failed to ensure a community-based risk assessment (All Hazards Risk Assessment) was developed and implemented for the agency for all patients and employees.

The agency failed to ensure an Emergency Preparedness Communication Plan included the required current employee contact information for the agency, for all patients and employees.

The agency failed to ensure completion of a discharge summary for one (Patient #8) of eight patients.

The agency failed to ensure the development of a home health aide care plan for two (Patients #4 and #7) of eight patients.

The agency failed to ensure a discharge oasis was completed for one (Patient #1) of eight patients.

The agency failed to ensure individualized patient POC included: 1. Documentation of aide service provisions and goals for two (Patients #6 and #7) of eight patients and; 2. Identified a wound site location for one (Patient #7) of eight patients.

The agency failed to ensure a physician order for catheter change intervals from weekly to monthly were a part of the patient’s plan of care for one (Patient #2) of eight patients.

The agency failed to notify the physician of changes in health conditions for one (Patient #8) of eight patients.

The agency failed to ensure coordination of care with outside facility care staff for one (Patient #1) of eight patients.

The agency failed to ensure: SN visit frequencies were conducted as ordered for five (Patients #1, 4, 6, 7 and #8) of eight patients; SN to discontinue a PICC (intravenous access device) at the conclusion of intravenous antibiotic therapy for one (Patient #1) of eight patients; SN to conduct wound…

The agency failed to ensure certified home health aide supervisory visits were completed every 14 days for one (Patient #6) of eight patients.

The agency failed to ensure an administrator or alternate administrator was available during all operating hours for all patients and employees.

The agency failed to ensure a completed transfer summary was provided to the receiving service provider for one (Patient #3) of eight patients.

The agency failed to ensure investigation of complaints for three (Complainant #1, 2 and 3) of three complaints.

The agency failed to ensure PIPs were complete, clear, and reflective of the current PIP status for all patients and employees.

The agency failed to ensure governing body oversite of the agency's QAPI program.

The agency failed to ensure an individualized patient POC contained specific pertinent orders for one (Pts #2) of seven patients.

The agency failed to ensure skilled nursing services were provided in accordance with the POC frequency for five (Pts #1, 4, 5, 6 and 7) of seven patients.

The agency failed to ensure HHA visits were made in accordance with the ordered frequency for one (Pt 6) of one patient with HHA services.

The agency failed to ensure home health aide supervisory visits were completed every 14 days for one (Pt #6) of one patient with home health aide services.