Adventist Health Home Care Services

The agency failed to ensure four of seven sampled patients' (Patients 2, 4, 5, 7) medications were accurately reconciled to reflect physician orders.

The agency failed to ensure that patient concerns were communicated to other facility staff when: 1) Licensed Staff F did not communicate to the agency social workers that Patient 9 had verbally expressed suicide; and 2) Licensed Staff G did not follow-up with Patient 15 and Social Worker H…

The agency failed to ensure one of 17 sampled patients, Patient 12, received treatments per physician orders, when a scheduled physical therapy appointment was missed without justifiable explanation and was not made up later in the same week.

The facility failed to complete one of five patients' discharges, for Patient 9. This failure had the potential Patient 9's current physician would not be informed Patient 9 was no longer on service with the home health agency, and that Patient 9's other health care providers would not have current…