Adventist Health Home Care Services

The Home Health Agency (HHA) failed to ensure the written plan of care (POC written plan of care ordered, with interventions and goals ) were implemented and coordinated with patients attending physician (AP) when : 1) Patient 7 did not receive skilled nursing (SN) services for one week…

The home health agency (HHA) failed to ensure the current prescribed at home medications (cardiac medications, vitamin B12) for one of ten sampled patients ( Patient 3) were in place and reconciled ( right order, right dose, amount), with the current plan of care or medication profile . This…

The home health agency (HHA) failed to ensure the plan of care (POC- statement of care, interventions, and goals) , for one of ten sampled patients (Patient 3), addressed the care of a patient with a pacemaker (device inserted on the heart wall to regulate heart rates).

The Home Health Agency (HHA) failed to ensure skilled nursing (SN), physical therapy (PT) and home health aide (HA) visits/services were rendered as ordered to patients by their attending physicians (AP) for the following : 1) No SN visits/services were rendered to Patient 7 for one week…

The Home Health Agency (HHA) failed to ensure designated attending physicians were notified and notification were documented when ordered home visits services were missed for two sampled patients (Patients 7 and 10) and one unsampled patient (Patient 11) 1) Missed visits for skilled nursing (SN)…

The Home Health Agency (HHA) failed to implement its personnel policy and procedures (P&P) on the timely documentation of skilled home visits in the patient’s electronic health record (EHR), for two of ten sampled patients (Patients 2 and 8) and one unsampled patient (Patient 12).

The Home Health Agency (HHA) failed to ensure the plan of care (POC) was followed as ordered by the physician.

The Home Health Agency (HHA) failed to include patient specific diabetes (uncontrolled blood sugar) interventions in the plan of care (POC) for two of 13 patients (Patient 2 and 7).

The Home Health Agency (HHA) failed to incorporate physician's orders into patients' plan of care (POC) for two of 13 patients (Patient 7 and 11).

The Home Health Agency (HHA) failed to ensure wound care provided to four of 13 patients (Patients 4, 7, 10 and 11) was completed per the physician's order.

The Home Health Agency (HHA) failed to ensure the physician was notified for relevant changes in four of 13 patients (Patients 2, 4, 5, and 7).