Adventist Health Home Care Services

The agency did not ensure that they followed two of ten sampled patient's (Patients 6 and 8) plan of cares (physician's orders).

The agency failed to conduct the initial assessment within 48-hours of referral for one of 10 sampled patients (Patient 1), when the agency received a referral for Patient 1 on 11/22/19, and performed the initial assessment on 11/25/19. This failure led to a delay in Patient 1 receiving necessary…

The agency did not ensure that one of ten sampled patients (Patient 4) physician was promptly alerted to relevant change in the patient's condition when: Patient 4's Caregiver (CG) was holding his blood pressure medication due to hypotension (low blood pressure), and there was no follow-up…

The agency failed to ensure that one of 10 sampled patients (Patient 1) received the services ordered by the physician, as indicated in the plan of care (physician's orders), when the wound care provided was not consistent with the plan of care.