Accentcare Home Health of Temple

The agency failed to report an alleged act of neglect of a patient by an agency employee within 24 hours to HHSC as required by state law for 1 of 3 Patients (Patient 2) whose records were reviewed in that: The agency received a complaint of alleged neglect on 10/30/25 but did not report it to HHSC.

The agency failed to enforce their written policy regarding coordination of services to ensure the effective coordination of patient services in 1 out of 3 patients (Patient 2) whose records were reviewed in that: The agency failed to obtain orders for wound care and communicate a change in…

The agency failed to provide all services ordered by the physician in the plan of care in 1 out 3 patients whose records were reviewed (Patient 2).

The agency failed to ensure that care was provided according to a patient's needs as written in the Plan of Care (POC) in 11 of 13 active patient records reviewed (Patients # 1, 2, 4, 5, 6, 7, 8, 10, 11, 12 and 13).

The agency failed to complete the comprehensive assessment within 5 calendar days of the start of care, in that six of ten clinical records reviewed with Occupational Therapy Services had a delay in the initial assessment of Occupational Therapy Patients # 1, 4, 5, 6, 10 and 18).

The agency failed to update the patient's comprehensive assessment/ reassess patient with in 48 hours of a hospital discharge in one of one record reviewed with a hospitalization during the certification period (Patient #2).