All About Family Home Health Services, LLC

The agency failed to provide accurate information to patients in the start of care folder.

The agency failed to ensure the patient was provided with written notice of patient’s rights and information on transfer and discharge policies in a language that was understandable for 1 (P-7) of 1 patient records reviewed with limited English proficiency.

The agency failed to ensure the patient’s rights to participate in, be informed about, and consent or refuse care in advance of treatment for 7 (P-1, P-2, P-3, P-4, P-5, P-6, & P-7) of 7 records reviewed, resulting in the patient’s inability to make fully informed decisions regarding their care.

The agency failed to provide the required written notice of discontinuation of services in advance for 1 (P-7) of 2 discharged patient records reviewed.

The agency failed to conduct a patient-specific, comprehensive assessment that accurately reflected the patient's current health status with baseline data for future assessments, in 1 (P-2) of 7 records reviewed, resulting in the potential for unmet care needs, and negative patient outcomes.

The agency failed to perform an updated medication reconciliation following an in-patient hospital discharge 1 (P-5) of 7 records reviewed, resulting in an incomplete medication list and the inability to assess for potential drug duplicates, interactions and unrecognizable side effects.

The Agency failed to ensure the plan of care included objectively measurable goals specific to the individualized needs of the patient in 7 (P-1, P-2, P-3, P-4, P-5, P-6, and P-7) of 7 records reviewed; and failed to document weights ordered on the plan of care for 1 (P-3) of 7 records reviewed…