A Touch of Heaven Home Health Care LLC

The agency failed to complete the communication plan for Emergency Preparedness.

The agency failed to conduct exercises to test the emergency plan at least annually.

The agency failed to ensure all comprehensive assessments were completed for each patient.

The agency failed to ensure the home health aide had received at least 12 hours of in-service training every 12 months.

The agency failed to ensure the physician was notified when there were changes made to the physician's written plan of care, specifically in regard to missed or additional visits.

The agency failed to ensure day to day operations of the agency.

The agency failed to ensure the medical record for Patient #1, 2, 3, 4, 5, 6, and 7 contained a discharge summary This had the potential to affect all patients served by the agency.